Questions, answered.

The supplier lists mattresses, pillows, sofas and compatible fabric surfaces. Check the supplied manual and the fabric manufacturer’s care instructions before use. Use only on dry surfaces. Test an inconspicuous area first; do not use on delicate or unsuitable fabrics.

The supplier lists a 200W brushless motor, approximately 12 kPa suction on low and up to 16 kPa on high, with roller action rated at 18,000 RPM. These are supplier specifications, not independent test results.

Yes. A rechargeable 2600mAh battery is included. Supplier-listed runtime is approximately 30 minutes on low or 24 minutes on high. Runtime varies with conditions and battery age. A display shows the remaining battery level.

Approximately 6–6.5 hours according to the supplier. A USB-C cable is included; a charging adapter is not. Use the power supply specified in the manual.

One vacuum, one USB-C cable, three filter sponges, one storage bag and one user manual.

The dust cups detach for maintenance. Switch off the device before servicing and follow the included manual for cup removal and filter care. The system uses stainless-steel and sponge filtration. Cleaning and washability instructions have not been verified; do not rinse components unless the manual permits it.

No. Fabric One adds a vacuuming step for compatible fabric surfaces. Continue laundering bedding and follow the mattress manufacturer’s care instructions.

The supplier lists UV-C and ultrasonic features. Follow all safety instructions in the supplied manual and avoid exposing eyes or skin to UV light. An automatic UV shutoff has not been confirmed. The device is not presented as a medical treatment or a certified sterilizer.

The current supplier listing shows U.S. fulfillment, approximately two business days processing and an estimated 5–7 days delivery. These are estimates, not guarantees. Inventory, holidays, weather and carrier delays may affect timing. See our shipping policy for details.

Use the secure order-status link in your confirmation email. Our supplier does not accept voluntary cancellations, including before shipment. Contact Restmere promptly about an address error or delayed shipment; cancellation and refund rights required by law still apply.

Contact dropspecialist2@gmail.com with your order number and details of damage, a defect, a wrong item or missing accessories. Include photos and a short video for electronic-product problems when safe. We coordinate authorized returns and prepaid labels with our supplier. Non-defective change-of-mind returns are not accepted except where required by law. Contact us promptly so we can meet the supplier’s 20-day deadline from its recorded order-completed date; Doba’s overriding rules and your legal rights still apply.